Our digital services
Our customers can take advantage of innovative digital tools: from the initial stage of selection with PHE Manager, to online purchase on PHExpress, up to the request for assistance and spare parts through MYPHE.
PHE Manager: Cipriani's calculation suite
An advanced online calculation suite, which allows you to configure your own plate heat exchanger in both HVAC and industrial applications. It is the philosophy of Tailor-made Cipriani, embodied in an intuitive and complete tool, dedicated to all customers who choose us to have the maximum possible coverage in the offer of our products in every field of use.
Discover the features of PHE Manager with our video tutorial
A video tutorial that starts from the creation of an offer, in which it is possible to insert the specific projects, precisely sized thanks to the very high customisation, to get to the printing of the technical data sheet and the economic offer in an even simpler version.
PHExpress: the online shop of Cipriani PHE
Thanks to PHExpress, the new online e-shop by Cipriani PHE, you can buy your heat exchanger and your original spare parts in just a few steps, with guaranteed departure within 24 hours of ordering.
My PHE: the web app for your original spare parts
Cipriani PHE has as its primary objective the production of high quality plate heat exchangers. This concept not only applies to production, but also follows the product after it leaves the factory, to guarantee the quality perceived over time in each individual installation. Thanks to an experienced team, Cipriani PHE remains close to its customers with a specialised technical assistance service dedicated to providing original solutions and spare parts that guarantee the reliability and efficiency of its heat exchangers.
A web app has also been developed to quickly and promptly request original spare parts, as well as having all the features and documentation of the specific heat exchanger available.
From today you can also book a video call with our expert who will be able to provide remote assistance within 24 hours of the problem occurring.
These digital implementations highlight how important the growth of our company and product range is for Cipriani Phe. All these projects, together with the experience of the people, allow us to be the most important manufacturer of inspectable plate heat exchangers in Italy.
MyPHE is the web app developed by Cipriani PHE to know in detail the configuration of your plate heat exchanger and to be able to request original spare parts quickly and accurately.
How to access the service
Via Web
Clicking on the button below will open a page where you can simply enter the serial number of the heat exchanger to access the dedicated area.
Via QR Code
Simply scan the exclusive QR Code printed on the silver plate heat exchanger label to access the dedicated area.
A team of experts at your service
A team of experts always at your service, ready to respond to every need with competence and professionalism. Each staff member has extensive experience in the world of plate heat exchangers, ensuring quick and effective solutions. Dedicated people will offer you ongoing support, ensuring that every request is handled with the highest quality and attention to detail. Customer satisfaction is our priority.
Need video support?
A Cipriani PHE technician is available for a video call to analyze and, if possible, remotely resolve a series of cases that are difficult to explain over the phone or via email. By clicking on the button, you can schedule a video call within 24 hours to be arranged with the Cipriani PHE expert based on availability.