Specialized Technical Assistance
Cipriani PHE has as its primary goal the production of high quality plate heat exchangers. This concept is not only applied to production, but also follows the product after it leaves the factory, to ensure the perceived quality over time in each individual installation. Thanks to an experienced team, Cipriani PHE remains close to its customers with a specialized technical assistance service dedicated to providing solutions and original spare parts ensuring reliability and efficiency of its heat exchangers.
A web app was also developed to request original spare parts quickly and on time, as well as to have all the features and documentation of the specific heat exchanger available.
From today it is also possible to book a video call with one of our experts which will be able to give remote assistance within 24 hours from the occurrence of the problem.
These digital implementations highlight how important is for Cipriani Phe the growth of our company and the range of products. All of these projects, added with the experience of the people allow us to be the most important manufacturer of inspectable plate heat exchangers in Italy.